Learning Hubs
Child & Family Hubs
Welcome to the Thriving Queensland Kids Partnership Child & Family Hubs Learning Hub.
This page collates information to support Child & Family Hubs including:
This page will be updated periodically as new resources are released, so please return to stay informed of developments!
“Integrated services should be the default model, not the exception. Service providers operating in a silo should be required to explain ‘why’. Silos are only designed to meet administrative needs of government, not the real life needs of human beings.”
Anne Hollonds, Australia’s National Children’s Commissioner
What are Child & Family Hubs?
However, most of us have experienced how time-consuming, expensive, confusing and exhausting it can be to navigate disjointed services, especially for multiple family members.
Child and Family Hubs are designed to be like a ‘one-stop-shop’ or ‘front door’ for families – a welcoming place that brings together supports across health, education and social care, and even provides a safe space to build social connections.
Download the flyer below for a short introduction to Child and Family Hubs.
DOWNLOAD
Child and Family Hubs: An integrated means of enhancing equitable wellbeing for Australia’s children and families
This short document provides a brief overview of Child and Family Hubs and covers the following topics:
- What are Hubs?
- What is the impact of Hubs?
- What are the core features of an effective Hub?
- ARACY’s commitment to Child and Family Hubs
![Parent quote:[My local Aboriginal & Torres Strait Islander Health Service] is a great support to my whole family in every way and they celebrate every milestone. [They provide] all medical supports, allied health, social, counselling and will refer to other helpful places if needed.](https://tqkp.org.au/wp-content/uploads/2024/11/Parent-quote-re-health-service-hubs-from-Keeping-Kids-Safe-1024x1024.png)
![Parent quote:[My idea] is a multi-block complex with a range of services where families can come for help without fear of having their children removed. It would include domestic violence services and have a residential aspect where parents are assisted to parent.](https://tqkp.org.au/wp-content/uploads/2024/11/Parent-quote-re-support-hubs-from-Keeping-Kids-Safe-1024x1024.png)
NEW! Child & Family Hubs Framework Documents
Together with our partners, Thriving Queensland Kids Partnership has co-created the Child and Family Hubs Framework.
The Framework will:
- enhance partnerships and connections among key child and family-focused agencies across Queensland and potentially Australia
- foster a common language and understanding regarding Child & Family Hubs
- synthesise research, experience and learnings into an evidence-based practice framework
- form the basis for developing a national practice framework as well as an evaluation framework.
The Child and Family Hubs Framework is comprised of the following two documents, designed to be read alongside each other:
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Child and Family Hubs Framework – Document 1: Background, Purposes, Underpinnings & Principles
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Child and Family Hubs Framework – Document 2: Framework Elements
Hubs in Queensland
DOWNLOAD
Overview of the Child & Family Hubs Project
This document provides a 2-page summary of the Child and Family Hubs project and how it’s achieving its aims to:
- Enhance partnerships and connections among key child and family development-focused agencies across Queensland and potentially Australia; and
- Foster a common language and understanding regarding child and family hubs.
Mapping Queensland Hubs
Phase One of the Child and Family Hubs Project scoped the sites across Queensland (as of June – July 2023, with a final high-level update as of February 2024) that may be engaged in family hubs or related place-based work. This information was obtained from a range of sources, including accessing the mapping previously undertaken by Social Ventures Australia, seeking out key governing bodies, and discussions with those engaged directly in hub-based service delivery. A total of 308 sites were identified across Queensland.
The TQKP Landscape Summary – QLD Sites provides an overview of the known sites under the different funding models listed below, correct (to the best of our knowledge) as of February 2023.
Neighbourhood Centre Program - 127 sites
Neighbourhood and community centres funded under the Queensland Government’s Neighbourhood Centre Program. provide friendly, localised access to individual, family and community services and tangible supports. Mapping identified a total of 127 sites:
- Annerley Community Service
- Bay Islands Community Services
- Beaudesert Community Centre
- Beenleigh Neighbourhood Centre
- Belong Acacia Ridge Community Support
- Benarrawa Community Development Association
- Blackall Neighbourhood Centre
- Boulia Community Support Service
- Bowen Neighbourhood Centre
- Bribie Island Neighbourhood Centre
- Brilla Brilla Community Centre
- Buai Mudh
- Bundaberg and District Neighbourhood Centre
- Burdekin Community Association
- Burdekin Neighbourhood Centre Association
- Bynoe Community Advancement Co-Operative Society Ltd
- Caboolture Neighbourhood Centre
- Caloundra Community Centre
- Cannon Hill Community Centre
- Capella Tieri Middlemount Community Support Network (CTM Links)
- Care Balonne Community Support Service
- Care Goondiwindi Association
- Centacare Community Connections
- Kingaroy
- Charleville Neighbourhood Centre
- Childers Neighbourhood Centre
- Chinchilla Community Support Service
- Clermont Community Housing and other Service
- Cloncurry Neighbourhood Centre
- CO.AS.IT. Community Services Ltd.
- Coastal Community Development Service
- Collinsville Community Association
- Community Support Centre Innisfail
- Cooktown District Community Centre
- Crestmead Community Centre
- Dalby Family Support
- Darra Community Centre (Vietnamese Community in Australia)
- Deception Bay Neighbourhood Centre
- Discovery Coast Community Service
- Dysart Community Support Group Inc
- Eagleby Neighbourhood Centre
- East Brisbane Community Centre
- East Creek Neighbourhood Centre
- ECHO Malanda Empowering Services
- Elorac Place
- Emerald Neighbourhood Centre
- Fassifern Community Centre
- Gailes Community House
- George Street Neighbourhood Centre
- Gin Gin Neighbourhood Centre
- Gladstone Neighbourhood Centre
- Goodna Neighbourhood House
- Graham House Community Centre
- Granite Belt Neighbourhood Centre
- Gympie Community Place
- Hambledon House – Community Centre
- Harlaxton Neighbourhood Centre
- Hervey Bay Neighbourhood Centre Family Hub Service
- Hinchinbrook Community Support Centre
- Hinterland Community Development Worker Program
- HUB Neighbourhood Centre
- Inala Community House Neighbourhood Centre
- Kallangur Community Centre
- Kingston East Neighbourhood Group / Occasional Childcare
- Kuranda Neighbourhood Centre
- Kyabra Community Centre | Hub Program
- Laidley Community Centre
- Leichhardt One Mile Community Centre
- Livingstone Community Centre
- Lockyer Community Centre
- Logan East Community Neighbourhood Centre
- Maleny Neighbourhood Centre
- Manoora Community Centre
- Maranoa Community Support Service
- Mareeba Community Centre
- Marlin Coast Neighbourhood Centre
- Maroochy Neighbourhood Centre – Urban Initiative
- Maryborough Neighbourhood Centre
- Millmerran Community Support Service
- Monto Neighbourhood Centre
- Moranbah & District Support Services
- Mossman Community Centre
- Mt Gravatt Community Centre
- Mt Isa Neighbourhood Centre
- Multilink Community Services
- Murilla Community Centre
- Nambour Community Centre
- Nerang Neighbourhood Centre
- New Farm Neighbourhood Centre
- North Burnett Community Service
- North Townsville Community Hub (NOTCH)
- North West Brisbane Community Hub
- Northside Connect
- NPA Family & Community Services
- Palm Beach Neighbourhood Centre
- Paroo Community Support Service
- Picabeen Community Centre
- Pine Rivers Neighbourhood Centre
- Pomona and District Community House
- Port Douglas Community Services Network
- Pormpur Paanthu Aboriginal Corporation
- Prospect Community Services
- Redcliffe Neighbourhood Centre
- Redland Community Centre
- Riverview Community Centre
- Rollingstone and District Community Association
- Rosewood and District Support Centre
- SANDBAG
- Sarina Neighbourhood Centre
- Sherwood Neighbourhood Centre
- Somerset Region Neighbourhood Centre
- St David’s Neighbourhood Centre
- Tara Neighbourhood Centre
- The Community Place
- The Neighbourhood Hub (George Street)
- Townsville West Community Centre
- Tully Support Centre
- Upper Ross Community Centre
- Varsity Lakes Community Resource Centre (Jim Harris Park)
- Village Community Services Inc
- Weipa Community Care Association
- West End Community House
- Whitsunday Neighbourhood Centre
- Wilsonton Heights Community Centre
- Winton Neighbourhood Centre
- Wynnum Community Centre
- Yarrabilba Community Centre – The Buzz
- Yeronga Community Centre
- Zillmere Community Centre
Early Years Places - 55 sites
Early Years Places (EYPs) are ‘one-stop-shops’ where families can access multiple services, or referrals to specialist services, for their children and themselves. Department of Education funds EYPs to support families with children aged from birth to 8 years of age and are place-based, responding to the needs of the local community. Mapping identified a total of 55 sites:
- Barcaldine Early Years Service
- Blackall Early Years Service
- Browns Plains Early Years Centre
- Browns Plains EYC – Acacia Ridge satellite
- Browns Plains EYC – Beaudesert satellite
- C&K Mackay Children and Family Centre
- Caboolture Early Years Place
- Caboolture EYC – Burpengary Meadows satellite
- Caboolture EYC – Woodford satellite
- Caboolture EYC – Morayfield satellite
- Cairns Early Years Centre
- Cairns EYC – Gordonvale satellite
- Cairns EYC – Marlin Coast satellite
- Central Cape Child and Family Support
- Cooinda Child Care Hub
- Cooloola Child and Family Centre
- Dimbulah Community Centre
- Dumaji Children & Family Centre
- Eys Peld Bundaberg
- Eys Peld Maryborough
- Good Beginnings/Save the Children – Vincent
- Gracemere-Mount Morgan Child and Family Support
- Gracemere-Mount Morgan Satellite Child and Family Support
- Gundoo (Cherbourg EYP)
- Gundoo Day Care (Cherbourg EYP)
- Injune Child Care and Family Support
- Ipswich Children and Family Centre
- Isis Child Care & Family Support Hub
- Jabiru Community Youth & Children’s Services
- Jarjum Bora Children and Family Centre
- Julatten Community Centre Family Support
- Koolkan Early Childhood Centre & Family Support Hub
- Kummara Early Years Services
- Kuunchi Kakana (Families Together) Centre
- Lowood Integrated Early Years Service
- Maryborough Family Support Service
- Me and My Mum
- Monkar Child Care Activity Program
- Mulungu Children and Family Centre
- Ngakulwen Nyerrwe (Mornington Island
- Ngukuthati Children & Family Centre – Brilla Brilla satellite
- Ngukuthati Children and Family Centre
- North Gold Coast Early Years Centre
- North Gold Coast EYC-Coolangatta satellite
- North Gold Coast EYC-Labrador satellite
- North Gold Coast EYC-Nerang satellite
- Palm Island Children and Family Centre
- Pormpur Paanthu Aboriginal Corporation
- Redland Early Years Service
- Redlands-Bayside Child and Family Support Hub
- Rockhampton Children & Family Centre – Bidgerdii
- Tara Early Years Service
- Trinity Family Support Network – Robina
- Upper Ross Child Care and Family Support
- Wuchopperen Children and Family Centre (Cairns CFC)
Aboriginal Community Controlled Health Organisation (ACCHO) - 34 sites
ACCHOs are not-for-profit organisations controlled by their local Aboriginal and Torres Strait Islander communities that provide comprehensive primary health care. Mapping identified a total of 34 sites:
- Aboriginal and Torres Strait Islander Community Health Service Brisbane
- Aboriginal and Torres Strait islander Community Health Service Mackay Ltd
- Apunipima Cape York Health Council Limited
- Better Together Atherton Tablelands
- Bidgerdii Aboriginal and Torres Strait Islanders Corporation Community Health Service
- Carbal Aboriginal and Torres Strait Islander Health Services Ltd
- Centre for Rural and Regional Aboriginal and Torres Strait Islander Health Ltd
- Charleville and Western Areas Aboriginal and Torres Strait Islanders Community Health Limited
- Cherbourg Regional Aboriginal and Islander Community Controlled Health Services Ltd
- Cunnamulla Aboriginal Corporation for Health
- Galangoor Duwulami Aboriginal and Torres Strait Islander Corporation (Primary healthcare Service)
- Girudala Community Co-operative Society Ltd
- Gladstone Region Aboriginal and Islander Community Controlled Health Service
- Glasshouse Mountains Neighbourhood Centre
- Goolburri Aboriginal Health Advancement Company Limited
- Goondir Aboriginal & Torres Strait Islander Corporation for Health Service
- Gurriny Yealamucka (Good Healing) Health Services Aboriginal Corporation
- Injilinji Aboriginal & Torres Strait Islander Corp for Children & Youth Service
- Institute for Urban Indigenous Health Ltd
- Kalwun Development Corporation Limited
- Kambu Aboriginal and Torres Strait Islander Corporation for Health
- Mamu Health Service Limited
- Mookai Rosie-Bi-Bayan (Aboriginal And Torres Strait Islanders Corporation)
- Moreton Aboriginal and Torres Strait Islander Community Health Service
- Mount Isa Aboriginal Community Controlled Health Services Limited (Gidgee Healing)
- Mudth-Niyleta Aboriginal & Torres Strait Islander Corporation
- Mulungu Aboriginal Corporation Primary Healthcare Service
- NPA Family and Community Services Aboriginal & Torres Strait Islander Corporation
- Palm Island Community Company
- Queensland Aboriginal & Islander Health Council
- The North Coast Aboriginal Corporation for Community Health
- Townsville Aboriginal and Torres Strait Islander Corporation for Health Services
- Wuchopperen Health Service Limited
- Yulu-Burri-Ba Aboriginal Corporation for Community Health
Community Hubs Australia - 22 sites
Community Hubs Australia (CHA) hubs provide a local place-based, holistic approach to engage with and support the whole family, offering early learning programs; building social networks; providing access to services; and creating pathways to education, training and employment. Mapping identified a total of 22 sites:
- Acacia Ridge State School
Aitkenvale State School
Berserker Street State School
- Darling Heights State School
- Fernbrooke State School Hub
- Grand Avenue State School
- Harlaxton State School
- Inala State School
- Kelso State School
- Kruger State School
- Lakes Creek State School
- Marsden State School Hub
- Newtown State School
- Riverview State School Hub
- St Francis College Hub
- St Paul’s Catholic Primary School Hub
- Staines Memorial College Hub
- Waraburra State School
- Woodridge North State School Hub
- Woodridge State School
- Wulguru State School
- Zillmere State School
- St. Brendan’s Catholic Primary School
Connected Beginnings - 10 sites
Connected Beginnings is a federal place-based grant program that is community owned and led by Aboriginal and Torres Strait Islander communities to increase their child and family engagement with health and early childhood education and care services and supports. Mapping identified a total of 10 sites:
- Bidgerdii Aboriginal and Torres Strait Islanders Corporation Community Health Service – Connected Beginnings Rockhampton
- Central Queensland Indigenous Development Limited – Connected Beginnings Hervey Bay
- Community Gro – Connected Beginnings Rasmussen
- Jinndi Mibunn – Beenleigh Housing Development Company – Connected Beginnings Eagleby
- MARABISDA – Connected Beginnings Mackay
- Moonaboola Community Development Aboriginal and Torres Strait Islander Corporation – Connected Beginnings Maryborough
- Mulungu Aboriginal Corporation Primary Healthcare Service -Connected Beginnings Mareeba
- Save the Children – Connected Beginnings Doomadgee
- The Trustee for Port Curtis Coral Coast Aboriginal Peoples Charitable Trust – Connected Beginnings Bundaberg
- Wuchopperen Health Service Limited – Connected Beginnings Cairns
Pathways for Early Learning and Development (PELD) - 9 sites
PELD is a cross-government initiative aimed at providing vulnerable children aged birth to five years and their families with the education, learning and development support they need to transition into approved early childhood education and care (ECEC) services. Mapping identified a total of 9 sites:
- Act For Kids – PELD Darling Downs West
- Act For Kids – PELD Gold Coast
- Act For Kids – PELD Toowoomba
- Cooktown District Community Centre – PELD
- EYS PELD Bundaberg
- EYS PELD Maryborough
- Mercy Intensive Family Support – PELD Lockyer Valley
- Mercy Intensive Family Support – PELD Southern Downs
- Townsville Aboriginal and Torres Strait Islander Corporation for Health Services
Family Support - 8 sites
Family support was identified across many sites. However, it is seen as a function within the sites; and may draw on a variety of state or federal funding packages. Mapping identified a total of 8 sites.
Communities for Children - 7 sites
Communities for Children (CfC) is a federal program that utilises partners with a facilitation role in their local communities to build on local strengths to meet the needs of local children, families and communities, and create capability within local service systems through collaborative efforts to provide holistic local supports with a focus on early intervention and prevention. Mapping identified a total of 7 sites:
- Capricorn Communities for Children (Rockhampton)
- Deception Bay Communities for Children (Narangba – Burpengary)
- Hambledon House – Cairns South Communities for Children
- Hambledon House – Cairns South Communities for Children – Yarrabah
- Inala to Ipswich Communities for Children
- Logan Communities for Children
- Townsville West Communities for Children
Stronger Places, Stronger People - 3 sites
Stronger Places, Stronger People – SPSP: This collective impact initiative is designed to utilise system levers and planned service integration to: create relevant responses to community issues, involve community in all stages of planning and decisions, with a clear goal the community as a whole are working towards in ‘joined up’ ways. Mapping identified 3 sites:
- Rockhampton
FamilyLinQ - 2 sites
FamilyLinQ: This collaboration between The Bryan Foundation and Department of Education aims to enhance life outcomes of primary-school aged children and their families by bringing together early years learning, education, wrap-around health and community services under one roof. The Kingston State School FamilyLinQ hub opened in August 2024, with a second site at Corymbia State School to open in 2025.
Empowered Communities - 1 site
Empowered Communities: The Empowered Communities program operates in ten regions across urban, regional and rural Australia to facilitate place-based community development to help fulfil an Indigenous empowerment agenda. Cape York Partnership is the only Empowering Communities site in Queensland. It supports 10 entities working with the people of Cape York and Cairns to break cycles of disadvantage by creating pathways to all forms of education, meaningful employment, leadership opportunities, cultural preservation and healthcare.
NOTE: The map below represents a snapshot of Hubs locations as of February 2023, and should be used as indicative only.
In the future, we hope to add functionality to update site locations and details as they change. Please subscribe to the Thriving Queensland Kids Partnership newsletter (under Stay Updated at the bottom of this page) to keep up to date about this function. Meanwhile, please email TQKP@aracy.org.au to let us know of any required changes.
Click on the map to explore:
- Zoom in to find specific sites.
- Please note there are several sites that represent more than one funding category. You can see this information in the left menu (click the down arrow). However, the current Map version doesn’t yet have the functionality to display sites with more than one hub on-site.
- There are some (less than 10) inaccurate or approximate site addresses. Where exact addresses were not able to be accessed, an approximate location is identified. Some locations point to the organisation’s local office.
DOWNLOAD
Download two-page summary of mapping data
Supporting the work of the National Child & Family Hubs Network
Our work aligns with, and amplifies, the existing work of the National Child and Family Hubs Network – Australia’s national, multidisciplinary group hosted by the Murdoch Children’s Research Institute and dedicated to strengthening Child and Family Hubs across Australia.
See below for links to the Network and their key publications.
LINK
National Child & Family Hubs Network website
The National Child and Family Hubs Network is hosted by the Murdoch Children’s Research Institute and dedicated to strengthening Child and Family Hubs across Australia.
LINK
Join the National Child & Family Hubs Network
Subscribe to join the Network, and to keep up to date with the latest news, events, resources and research.
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National Child and Family Hubs Network Strategy 2024 - 2029
The National Child and Family Hubs Network is a national, multidisciplinary group dedicated to strengthening Child and Family Hubs across Australia.
DOWNLOAD
Child and family hubs: an important ‘front door’ for equitable support for families across Australia
This National Child and Family Hubs Network paper explores the meaning of a ‘Child and Family Hub’ and identifies core components that underpin the delivery of these hubs that have emerged from Australian and international research. The authors propose opportunities to consider how hubs can become important ‘front doors’ to drive equitable access and quality service delivery across Australia.
DOWNLOAD
National Child and Family Hubs Network - Submission to Early Years Strategy
This submission from the National Child and Family Hubs Network outlines ways that the Commonwealth Government’s Early Years Strategy can prioritise Child and Family Hubs by:
- supporting a national approach to implementing, funding, and evaluating Hubs (beyond the services themselves)
building on the National Child and Family Hubs Network, as an existing national coordinating body, to build capacity, reduce fragmentation, and identify best practice by undertaking research, evaluation, and quality improvement to support and scale integrated Child and Family Hubs across Australia.
More Initiatives
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